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privacy policy

1. About Weldpoly

Weldpoly (“we”, “us”, “our”) supplies HDPE pipe welding equipment, workshop fabrication equipment, saddle fusion equipment, saws, debeaders, spare parts, and related services to professionals in industries including mining, construction, civil infrastructure, water, agriculture, and related sectors.

For questions about these Terms, contact us at:

Weldpoly
 Email: sales@weldpoly.com
 Phone: +61 7 4145 4465
 Website: weldpoly.com

2. Scope of these Terms

These Terms apply to your use of the Site, including:

  • browsing product and category pages;
  • submitting contact, enquiry, or quote request forms;
  • requesting information about equipment, spare parts, or services;
  • subscribing to updates or communications (where offered); and
  • any other features or content we make available on the Site.

These Terms do not replace separate written agreements, purchase orders, quotations, warranties, or supply terms that may apply when you buy products or services from Weldpoly. Where there is a conflict between these Terms and a specific agreement with you, the specific agreement will prevail to the extent of the conflict.

3. Eligibility and business use

The Site is intended for business and professional users. By using the Site, you represent that:

  • you are at least 18 years of age (or the age of legal capacity in your jurisdiction);
  • you have the authority to bind yourself or the organisation you represent; and
  • your use of the Site complies with applicable laws and regulations.

If you use the Site on behalf of a company or other entity, you confirm that you are authorised to accept these Terms on that entity’s behalf.

4. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • use the Site in any way that violates applicable law or regulation;
  • attempt to gain unauthorised access to any part of the Site, servers, or systems connected to the Site;
  • interfere with or disrupt the operation, security, or integrity of the Site;
  • use automated means (such as bots, scrapers, or crawlers) to access the Site without our prior written consent, except as permitted by standard search engine indexing;
  • transmit viruses, malware, or other harmful code;
  • impersonate any person or entity or misrepresent your affiliation;
  • collect or harvest personal information from the Site without consent where required by law;
  • use the Site to send unsolicited or unauthorised advertising or promotional material; or
  • use the Site in any manner that could damage, disable, overburden, or impair our systems or the experience of other users.

We reserve the right to suspend or restrict access to the Site if we reasonably believe you have breached these Terms or applicable law.

5. Account access and communications

The Site may allow you to submit enquiries, quote requests, or other information without creating a user account. Where account features are introduced in the future, additional terms may apply.

You agree to provide accurate, current, and complete information when submitting forms or communicating with us. You are responsible for ensuring that contact details you provide are correct so we can respond to your enquiries.

We are not obliged to respond to every enquiry or quote request. Submission of a form does not create a binding contract until we expressly confirm acceptance in writing or through a formal quotation or order process.

6. Quotes, pricing, and product information

Information on the Site about products, specifications, availability, pricing, lead times, and spare parts is provided for general guidance only. It may be changed, updated, or withdrawn at any time without notice.

  • Quotes and pricing — any prices, estimates, or quotations provided through the Site or by our team are subject to confirmation, availability, configuration, shipping terms, and applicable taxes or duties.
  • Product descriptions — we aim to ensure product information is accurate, but we do not warrant that descriptions, images, specifications, or other content on the Site are complete, current, or error-free.
  • Spare parts and compatibility — spare part listings and compatibility information should be verified before ordering. You are responsible for confirming that parts are suitable for your equipment and application.
  • No binding offer — display of products or acceptance of a quote request through the Site does not constitute a binding offer to sell until confirmed under our standard sales process.

Final terms of sale, delivery, payment, warranty, and support will be set out in our quotation, invoice, purchase order acceptance, or other written agreement with you.

7. Intellectual property

Unless otherwise stated, all content on the Site — including text, graphics, logos, icons, images, video, audio, downloads, software, layout, and design — is owned by or licensed to Weldpoly and is protected by copyright, trademark, and other intellectual property laws.

You may:

  • view and download content from the Site for your personal or internal business use in connection with evaluating or purchasing Weldpoly products; and
  • print or share reasonable excerpts for internal reference, provided you do not modify the content and you retain all copyright and proprietary notices.

You may not, without our prior written consent:

  • copy, reproduce, distribute, publish, display, perform, modify, adapt, translate, or create derivative works from Site content;
  • use Weldpoly trademarks, logos, or branding in a way that suggests endorsement or affiliation; or
  • use Site content for commercial redistribution or competitive purposes.

Nothing in these Terms grants you any licence to our intellectual property except as expressly permitted above.

8. User submissions and feedback

If you submit information through contact forms, quote requests, surveys, or other channels — including messages, product requirements, file uploads, or feedback — you grant us a non-exclusive, royalty-free licence to use that information for the purpose of responding to you, processing your request, improving our products and services, and operating our business.

You represent that any content you submit:

  • is accurate to the best of your knowledge;
  • does not infringe third-party rights;
  • does not contain unlawful, offensive, or confidential information belonging to others without authority; and
  • complies with applicable law.

We are not obliged to treat submissions as confidential unless we agree otherwise in writing.

9. Third-party links and services

The Site may contain links to third-party websites, platforms, app stores, or services. Those links are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of third parties.

Your use of third-party sites and services is at your own risk and subject to their terms and privacy policies. Inclusion of a link does not imply endorsement by Weldpoly.

The Site may also use third-party tools for hosting, analytics, forms, email delivery, or similar functions. Those providers operate under their own terms.

10. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Site, you acknowledge that you have read and understood our Privacy Policy.

Where you provide personal information through forms or communications, you confirm that you are authorised to provide that information and that it is accurate.

11. Disclaimers

To the fullest extent permitted by applicable law:

  • the Site and all content are provided on an “as is” and “as available” basis;
  • we do not warrant that the Site will be uninterrupted, secure, error-free, or free from viruses or other harmful components;
  • we do not warrant the accuracy, completeness, or reliability of any content on the Site; and
  • we disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded under applicable law (including the Australian Consumer Law).

Product warranties, if any, are provided separately in accordance with our standard warranty terms for the relevant product or service.

12. Limitation of liability

To the fullest extent permitted by applicable law:

  • Weldpoly, its directors, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of (or inability to use) the Site; and
  • our total liability to you for any claim arising out of or relating to the Site or these Terms will not exceed the greater of (a) AUD $100 or (b) the amount you paid to us for products or services in the twelve (12) months preceding the event giving rise to the claim (if any).

These limitations apply whether liability arises in contract, tort (including negligence), statute, or otherwise, even if we have been advised of the possibility of such damages.

Where applicable law does not allow certain exclusions or limitations, those exclusions or limitations will apply only to the extent permitted, and our liability will be limited to the maximum extent allowed by law.

13. Indemnity

You agree to indemnify, defend, and hold harmless Weldpoly and its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • your use of the Site;
  • your breach of these Terms;
  • your violation of any law or third-party rights; or
  • any information or content you submit through the Site.

We reserve the right to assume exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence.

14. Availability and changes to the Site

We may modify, suspend, or discontinue any part of the Site at any time without notice. We may also impose limits on certain features or restrict access to parts of the Site for maintenance, security, or operational reasons.

We are not liable for any modification, suspension, or discontinuation of the Site or any part of it.

15. Changes to these Terms

We may update these Terms from time to time to reflect changes in our practices, the Site, legal requirements, or business operations.

When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice on the Site.

Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Site.

16. Termination

We may terminate or suspend your access to the Site immediately, without prior notice, if we reasonably believe you have breached these Terms or applicable law, or if we discontinue the Site.

Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnity, and governing law — will survive.

17. Governing law and disputes

These Terms are governed by the laws of Queensland, Australia, without regard to conflict-of-law principles.

You agree to submit to the non-exclusive jurisdiction of the courts located in Queensland, Australia for the resolution of any dispute arising out of or relating to these Terms or your use of the Site, except where mandatory consumer protection laws in your jurisdiction require otherwise.

Before commencing formal proceedings, we encourage you to contact us at sales@weldpoly.com so we can attempt to resolve the matter in good faith.

18. General provisions

  • Entire agreement (Site use) — these Terms, together with our Privacy Policy and any specific written agreement with you for products or services, constitute the agreement governing your use of the Site.
  • Severability — if any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver — failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.
  • Assignment — you may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
  • Language — these Terms are written in English. Any translated version is provided for convenience only; the English version prevails in case of inconsistency.

19. Contact us

If you have questions about these Terms of Service, please contact:

Weldpoly
 Email: sales@weldpoly.com
 Phone: +61 7 4145 4465

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